Privacy Policy
This policy explains how information submitted through this website is collected, used, and protected.
1. Information We Collect
When you use the contact or estimate form, we may collect:
- Your name, phone number, and email address.
- The HVAC service you are interested in.
- Information you include in your message.
- Basic technical information recorded automatically by our hosting provider, such as IP address, browser type, device type, and access time.
2. How We Use Information
We use submitted information to:
- Respond to questions and service requests.
- Arrange appointments or provide estimates.
- Communicate about the enquiry you submitted.
- Maintain website security and improve website performance.
- Comply with applicable legal obligations.
3. Sharing of Information
We do not sell or rent personal information. Information may be shared only with service providers that support website hosting, email delivery, security, or business operations, and only where reasonably necessary. We may also disclose information where required by law or to protect legal rights and safety.
4. Cookies and Technical Data
This website may use essential cookies or similar technologies provided by the hosting platform for security, performance, and basic functionality. We do not currently use personal information for third-party behavioural advertising.
5. Data Retention
We retain enquiry information only for as long as reasonably necessary to respond, provide requested service, keep appropriate business records, or meet legal requirements. Information that is no longer needed may be securely deleted.
6. Data Security
Reasonable administrative and technical safeguards are used to protect information. However, no internet transmission or storage method can be guaranteed to be completely secure.
7. Your Choices and Rights
You may request access to, correction of, or deletion of personal information you submitted, subject to applicable legal requirements. You may also ask us to stop using your information for further communication.
8. Children's Privacy
This website is intended for adults seeking home-service information and is not directed to children under 13. We do not knowingly collect personal information from children.
9. External Links
This website may link to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Policy Updates
We may update this Privacy Policy when website practices or legal requirements change. The latest revision date will always be displayed at the top of this page.
11. Contact
For privacy questions or requests, contact:
Toseef Nawaz
toseefquranacademy1@gmail.com